SHOPPING, ORDERING, AND SHIPPING

  • How do I check the status of my order?
  • How can I check if the Order can be delivered to my PIN Code?
  • How are orders placed delivered to me?
  • Does BesToys India deliver products outside India?
  • How can I get my order delivered faster?
  • I have received a partial item/partial order or an Untenanted/Void packet?

CANCELLATIONS & MODIFICATION

  • What is BesToys India’s Cancellation Policy?
  • How do I cancel my order?
  • Can I modify the shipping address of my order after it has been placed?
  • When will I receive my refund?
  • What is BesToys India’s Return and Exchange Policy? How does it work?
  • How does return or exchange work?
  • To return a product to BesToys India, please follow these steps:
  • How do I place an exchange request?
  • How the product will be exchanged
  • How long would it take me to receive the refund of the returned product?
  • How do I return multiple products from a single order?
  • Does BesToys India pick up the product I want to return from my location?

SING UP AND LOGIN

  • How do I login on BesToys India? 
  • How do I recover account details over the website?

 

PAYMENTS

  • How can I pay for my order at BesToys India?
  • I am being charged a GST amount on my order. What is GST?
  • How is the GST amount decided?
  • If I return/cancel the purchased product will the GST/VAT amount charged be refunded?
  • For Cash-on-Delivery orders, can I check the package before making a payment?
  • Can I pay using International Currency?
  • What if the amount got debited from my side but I did not receive an Order ID?