SHOPPING, ORDERING, AND SHIPPING
- How do I check the status of my order?
- How can I check if the Order can be delivered to my PIN Code?
- How are orders placed delivered to me?
- Does BesToys India deliver products outside India?
- How can I get my order delivered faster?
- I have received a partial item/partial order or an Untenanted/Void packet?
CANCELLATIONS & MODIFICATION
- What is BesToys India’s Cancellation Policy?
- How do I cancel my order?
- Can I modify the shipping address of my order after it has been placed?
- When will I receive my refund?
- What is BesToys India’s Return and Exchange Policy? How does it work?
- How does return or exchange work?
- To return a product to BesToys India, please follow these steps:
- How do I place an exchange request?
- How the product will be exchanged
- How long would it take me to receive the refund of the returned product?
- How do I return multiple products from a single order?
- Does BesToys India pick up the product I want to return from my location?
SING UP AND LOGIN
- How do I login on BesToys India?
- How do I recover account details over the website?
PAYMENTS
- How can I pay for my order at BesToys India?
- I am being charged a GST amount on my order. What is GST?
- How is the GST amount decided?
- If I return/cancel the purchased product will the GST/VAT amount charged be refunded?
- For Cash-on-Delivery orders, can I check the package before making a payment?
- Can I pay using International Currency?
- What if the amount got debited from my side but I did not receive an Order ID?